Tenant Resources

Resources for Current & Prospective Tenants

Prospective Tenants

If you are in the market for your perfect rental home, you have come to the right place. As a prospective tenant, we can help you through the process of finding and applying for the home of your dreams. Once you are a resident, we have a suite of tools to make your rental experience the best it can be.

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Current Residents

For our current residents, we have a complete set of tools and procedures to make renting as easy as possible. Use our website to submit any maintenance requests, pay your rent, or just to drop us a line. We love to hear from our residents.

Resident Portal

Links and Resources

St. Johns County Tenants
- Utility Department
  - http://www.sjcfl.us/Utilities/index.aspx
  - Main Number: (904) 209-2700
  - After Hours Emergency: (904) 209-2745
  - Email: utilbill@sjcfl.us
  - Address: PO Box 3006, St. Augustine, FL 32085
- Florida Power and Light (most of St. Johns County)
  - Links for Services: https://www.fpl.com/support/helpful-links.html
- JEA (northern St. Johns County)
  - Add, Stop, or Start Service: https://www.jea.com/
- City of Jacksonville Beaches Energy (Ponte Vedra)
  - Main Number: (904) 247-6241
  - Email: customerservice@beachesenergy.com
  - https://www.beachesenergy.com/my-account/start-stop-service
- Garbage Collection
  - http://www.co.st-johns.fl.us/SolidWaste/ResidentialGarbage.aspx
  - Advanced Disposal (southern half of St. Johns County)
  - Republic Services (northern half of St. Johns County)
- Schools
  - http://www.stjohns.k12.fl.us/
- Emergency Management
  - https://www.sjcemergencymanagement.com/
- Emergency Services (Non-Emergency Numbers)
In an emergency, dial 911!
- St. Augustine Fire Department – (904) 825-1098
- St. Augustine Police Department – (904) 825-1074
- St. Johns County Fire Rescue – (904) 209-1700
- St. Johns County Sheriff's Office – (904) 824-8304
- Poison Control – (800) 222-1222
Duval County Tenants
- City of Jacksonville Beaches Energy (Jacksonville Beach, Neptune Beach)
  - Main Number: (904) 247-6241
  - Email: customerservice@beachesenergy.com
  - https://www.beachesenergy.com/my-account/start-stop-service
- JEA – Electricity, Water, Sewer (rest of Jacksonville)
  - Add, Stop, or Start Service: https://www.jea.com/My_Account/Add,_Move,_or_Stop_Service/
- Garbage Collection
  - https://www.coj.net/departments/public-works/solid-waste.aspx
- Emergency Management
  - https://www.coj.net/departments/fire-and-rescue/emergency-preparedness.aspx
- Schools
  - https://dcps.duvalschools.org/
- Emergency Services (Non-Emergency Numbers)
In an emergency, dial 911!
- Jacksonville Sheriff’s Office – (904) 630-0500
- Jacksonville Fire Rescue – (904) 630-0434 or (904) 630-0527
- Poison Control – (800) 222-1222
Clay County Tenants
- Clay County Utility Authority
  - https://www.clayutility.org/
  - Main Number: (904) 272-5999 or (877) 476 - CCUA
  - 3176 Old Jennings Road, Middleburg, FL 32068
- Clay Electric
  - https://www.clayelectric.com/
  - Orange Park – (904) 272-2456
  - 734 Blanding Blvd, Orange Park, FL 32065
- Garbage Collection
  - Advanced Disposal
  - https://www.advanceddisposal.com/fl/green-cove-springs/clay-county-collection
  - (904) 695-0500
- Schools
  - https://www.oneclay.net/
- Emergency Management
  - https://www.claycountygov.com/departments/emergency-management
- Emergency Services (Non-Emergency Numbers)
  - Clay County Sheriff’s Office – (904) 264-6512

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