OWNER FAQs
OUR MOST FREQUENTLY ASKED QUESTIONS
Below are answers to some of the most common questions that we receive from owners. For service specific questions they can be found on the service page. If your question is not answered on this list, please feel free to reach out to us via the form at the bottom of this page or our contact page.
FAQs
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Yes we hold an active Real Estate Brokers License. We are also a member of the National Association of Residential Property Managers (NARPM) and National Home Watch Association (NHWA).
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Yes - You will have your property manager’s direct contact information for emergencies.
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It takes us a few days to get everything set up in our system and get each home binder put together. We prefer a week notice before taking over a property but we can take them over quicker than that if needed.
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Currently we offer the below services. You can learn more about each by clicking on the name below.
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No, but our affiliated business, CrossView Realty, does. Contact your property manager to get in touch with one of their real estate agents.
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We will manage single-family detached, townhomes, duplexes or condos.
We currently don’t manage short-term rentals by choice. While our license allows it, we’ve chosen to focus on what we know we can do well—long-term property management. Short-term rentals require a different level of service and infrastructure, and we believe it’s best to leave that to companies who specialize in it. It’s a smarter, more reliable approach—for us and for you.
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You will need to contact your property manager. Some items can be changed on your owners portal but others will require new paperwork to be signed.
It is the owners responsibility to notify us of changes in ownership, banking information, address changes, etc.
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Hold harmless clauses in Florida leases are limited by law and often unenforceable if they try to waive a landlord’s liability for negligence or safety issues. Courts may strike them down if they conflict with tenant protections or public policy. Any such clause must be narrowly written and legally compliant.
Here is a quick video as to why putting a Hold Harmless clause in a lease in Florida is not a good idea.
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We will consider signing a 2-year lease but only after the tenant has been in the property for a year. Why? because long-term leases in Florida can lock you into outdated rates, limit your ability to remove problem tenants, and delay property upgrades or sales. They also increase legal and insurance risks, as lease terms may become outdated or noncompliant over time.
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Since we do not currently manage short-term rentals, we have chosen not to manage any furnished rentals.
Furnishing a long-term rental often backfires. Tenants looking to stay long-term want to bring their own furniture and make the space their own. A furnished home can feel impersonal, limit their comfort, and force them to store belongings elsewhere. It also adds cost, liability, and the risk of disputes over damage or condition—making management more complicated without real benefit.
