Owner Frequently Asked Questions

• Are you licensed?

  Yes we hold an active Real Estate Brokers License.

• Can I reach you after hours?

  Yes - You will have your property managers direction contact information for emergencies.

• Can you put the money directly into my account?

  Yes - this is the only way we pay our owners. We will collect direct deposit instructions from you once we have a signed management agreement.

• Do I get to see the lease or sign it?

  Yes - We have a lawyer draft up each lease custom to each property. Only you the owner will sign the lease. We will never sign on your behalf.

• Do you sell real estate too?

  Yes - Please visit www.crossviewrealty.com to be connected with one of our realtors or reach out to your property manager and they can connect you with the realtor that will be the best fit for your property.

• How and when do I get my checks?

  We do our very best to pay out by the 8th of the month. If a tenant pays on the 1st and that falls on a weekend/holiday the money will not hit our account until 2 business days after. Once it clears our account we will get your portion set up to send to you.

• How is rent collection handled?

  We take online payments from tenants. Some tenants do set up bill pay with their bank and we receive a check in the mail.

• How long of a lease do you sign?

  We will sign whatever period works for you as the owner. Some owners will rent for as little as 6 months and other require 2 years. This is one of our questions for you on the property questionnaire.

• How much security deposit do you charge the tenant?

  This is usually equal to 1 months rent but can be more depending on the tenants background check.

• How soon can you start managing my property?

  It takes us a few days to get everything set up in our system and get each home binder put together. We prefer a week notice before taking over a property but we can take them over quicker than that if needed.

• What type of properties do you manage?

  We will manage single-family detached, townhomes, duplexes or condos.

• What type of reports do I get and how often?

  We send out a 1099 at the end of the year but you can access everything 24/7 on the owners portal.

• Who holds the tenant security deposit?

  CrossView Property Management holds the security deposit in a separate account.

• Am I required to make my property available to Section 8?

  No - at this time we do not take any vouchers.